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2011 Testimonials -- General

Emergency Medical Services Conference/State of Nebraska
[2-hour Keynote; participants were expert personnel in the field of Crisis Intervention & Stress Management -- from police officers and pharmacists to nurses and social workers.

According to Conference Coordinator, Debbie Kuhn, (debbie.kuhn@nebraska.gov), the high energy, interactive program was "awesome."  Dean Cole Program Administrator, Nebraska Dept. of Health and Human Services, also attested to the great response (dean.cole@nebraska.gov):

Aug 22, 2011

"Mark it was great meeting you and having you present in Nebraska.  I got a lot of positive feedback about your presentation.  You are now on my good guy presenter list.  I will be in touch in the future."


Neace Lukens' Wellness:  Health & Productivity Conference
[1.25 hr Closing Keynote for 150 Business Owners, Wellness and HR Managers, and Allied Health Professionals in Louisville, KY]

Aug 12, 2011

Hi Mark,

Thank you again for the great session you led.  It was extremely motivational, and we have already received good feedback.

Look forward to working together in the future.

Kristin Meschler | Employee Benefits Marketing & Promotions | Neace Lukens | P 502-259-9277 | kristin.meschler@neacelukens.com | 2305 River Road, Louisville, KY 40206

Aug 24, 2011

Good morning,

I heard you speak at the Neace Lukens conference in Louisville recently and was thoroughly entertained and impressed with your presentation on stress. I would like information on having you at my place of employment as a lunch-time speaker. Can you give me information on your services?

Thank you!

In health,

Ashley Howard
Wellness Manager
101 R. J. Corman Drive
Nicholasville, KY. 40356

Desk: 859-881-2483

Aug 30, 2011

Hi Mark,

I also enjoyed chatting at lunch.  Your presentation was excellent and a great way to end the conference.  I am going to pass on your information to Jim Ford, VP of Education for the KY Chamber of Commerce.  He is putting together the yearly worksite wellness conference in January.  I think you would be a good fit for that conference since stress is such a big issue in worksites...actually it is an issue everywhere.


Carol Donnelly, President
824 Euclid Ave., Suite 101
Lexington, KY 40502

[Will be speaking at an Employee Health and Wellness Conference sponsored by the Indiana Chamber of Commerce and the Wellness Council of Indiana; "Practice Safe Stress:  Using Humor to Build Resiliency" on Sep 27; and another Wellness Conference for Neace Lukens in Columbus, OH in October]

U.S. Department of Commerce | International Trade Administration
[One-day Management Retreat/team building workshop/facilitation for 15 Information Technology Division Managers, Glen Allen, VA]

July 12, 2011

Thanks Mark.  I too appreciated the way you let us run with our own issues during the second half of our session, and agree with you that between the two of us, we helped the group produce some useful outcomes.

The challenge now is follow up.  Haha!

Ive got a return engagement for you on our list of follow-up actions, so Im hoping it will not be too far in the future.  It sounded like the fall would be a realistic time.

Thanks for your contribution to our team in the two sessions we have had with you.  It has been fun and productive.

Im considering this kind of work (meeting facilitation) as a post-retirement avocation, so perhaps we can chat sometime about what might be involved from that, based on your experience.

Rod Smart
Director, IT Policy and Coordination
Office of the CIO

U.S. Department of Commerce | International Trade Administration

July 8, 2011

Hello Mark,

Thank you for bending your program backwards to help us applying your approach to our daily problems. I think we understood better and learned more solid both our problems and your approach. Your facilitation pushed us to think, take actions, and be accountable for result.

Thank you for including me in your newsletter list. Im looking forward to learning more your wisdom and approach.



Chesterfield County Government, VA 2011 Supervisory Leadership Conference [One-day "The Responsible, Resilient & Risk-Taking Leader: Turning on Your 'Passion Power' and Inspiring TLCs 'Trust, Laughter and Creative Collaboration,'" for 60+ Supervisors and Managers]

April 22, 2011

Hi Mark,

Thanks again for the outstanding workshop you facilitated at our recent Supervisory Leadership Conference.  You did a great job of engaging our supervisors and providing them with knowledge they can immediately apply back in the workplace.  It was great to see all of the interaction between supervisors from many different parts of our organization.  Also, you could tell that the participants were having great fun as they gained new insights into effective leadership.  As you can see from the attached summary evaluation data, the conference was a huge success.  I will mail you the hand-written evaluation comments shortly.  Look forward to staying in touch.  Jim

Jim Einhaus
Learning Consultant
Chesterfield County
Center for Organizational Excellence

2011 Supervisory Conference Evaluation Results

Number of Conference Participants - 62
Number of evaluations received - 58
Evaluation completion rate - 94%

Strongly Disagree   Disagree   Neutral   Agree   Strongly Agree   N/A
1 2 3 4 5

Conference Content
1. The workshop provided useful information. 4.67
2. The activities and exercises were helpful in applying the workshop content.  4.64
3. The instructor delivered the workshop effectively.  4.74
4. The knowledge I gained in the sessions will help me do my job better.  4.59

Conference Materials
5. The workshop handout for participants was both clear and understandable.  4.52
6. The conference brochure was designed well and contained all necessary
information.  4.57
7. The registration process was clear and easy to follow. 4.59

Overall Conference Rating
10. Overall, I would recommend this conference to others.   4.64

April 12, 2011

Hi Mark

Thanks for your call yesterday I had been meaning to touch base with you and tell you how successful the session was last week.

We really appreciate your work with our leaders on becoming a resilient leader. The session was engaging, provoking and fun. Were excited about some of the ideas that were generated. Thanks again for your wonderful delivery. I look forward to working with you again soon.


Cindy Taylor, IPMA-HR-CP
Learning Consultant
Chesterfield County
Center for Organizational Excellence
9800  Government Center Parkway, 3rd floor
Chesterfield, VA 23832

   (804) 748-1552
fax: (804) 768-7410


Cleveland Council of Black Nurses sponsored by Case Western Reserve/Skills and Simulation Center [2-hr "Practice Safe Stress and Team Building through Humor" Program]

April 4, 2011

Dear Mark,
Thank you so much for the wonderful workshop that you presented for the Cleveland Council of Black Nurses.  As President, I truly appreciated your humorous, but principled approach to "Team Building".  You worked miracles & brought about an honesty that I did not think was possible.
Again, thank you & I would certainly recommend your workshops to all in the health care fields.  The program that you presented was truly "Tailor Made" for us.
Barbara Rogers, RNMSN

216 921-3204

College and University Public Relations Association of Pennsylvania (CUPRAP) -- Annual Conference
[Practice Safe Stress and Team Building Program]

Mar 24, 2011

Thanks Mark!  I really enjoyed your session.  We will keep you in mind for our next retreat here at Juniata College, although the date for that has not yet been named.

Genna Welsh Kasun
Staff Writer
Marketing and Development
Juniata College
1700 Moore Street
Huntingdon, PA  16652
(814) 641- 3138

International Public Management Association for Human Resources-- Virginia Chapter
[Half-day program "From Reorganization to Resilience"]

Mar 21, 2011

Hi Mark -- As I move into post conference recovery just a note of thanks for a wonderful presentation. Your work is always fun, engaging and informative. It was a pleasure to have you a part of our conference. I look forward to working with you again here in Chesterfield County.


Cindy Taylor, IPMA-HR-CP
Learning Consultant
Chesterfield County
Center for Organizational Excellence
9800  Government Center Parkway, 3rd floor
Chesterfield, VA 23832

   (804) 748-1552

Chadbourne & Parke LLP
(Stress Management and Conflict Resolution Program for Legal Support Staff)

March 8, 2011

Hi Mark

Once again, I wanted to thank you for a great seminar at my office on February 15th.  You truly engaged the audience and had the employees still talking about it after it was over.   Great job!

Kim Birdsong | Office Manager
Chadbourne & Parke LLP
1200 New Hampshire Ave N.W., Washington, DC 20036
tel 202-974-5681 | fax 202-974-6781
kbirdsong@chadbourne.com | http://www.chadbourne.com

Andrews Air force Base/Behavioral Medicine Services
[Half-day "Stress, Conflict and Team Building" Program]

Feb 19, 2011

This testimonial is a group card sent by a number of the participants.  Both the  personal statements and the words of the Hallmark Card deserve highlighting.  Needless to say, I feel humbled and truly touched by the heartfelt sharing.

The Hallmark Card

Some have a gift for helping others to see the world as a place of possibility...
Some impart wisdom or comfort and care.  Some point out the path, and some take
you there.
Some warm the heart with a human touch.  You have all these gifts...
Thank you so much.

Some Workshop Participants

I was "stressed out" when came and I felt "healed" when you left.  Thank you for being a help to the helpers.

Thank you for providing us with a much-needed and very enjoyable afternoon.

Thanks for the information and entertaining presentation.

You are an inspiration to me and also my colleagues. 

DC (District of Columbia) Water/Corporate HQs

[One-day "Bridging Generational Communication" Workshop for Managers and Employees]

Feb 17, 2011

Hi Doc Mark!  It was great taking the Bridging Generational Communication class at DC Water today.  Thanks for all of your professional insight.  I look fwd to practicing my knowledge.  Please do sign me up for your emails and take a look at this article that I read today.  Hope you are able to go into the school systems to help relieve some of their stress!