March 9, 1992
The Office of Special Services has had the good fortune to work with you. I would like to say that all of our problems have been resolved yet even you, Mark, can not perform miracles.
The work you did for us in teambuilding and conflict management was the next best thing to a miracle. It was difficult work and the results are remarkable. We are now able to work as a team with less discord and when we do encounter a thorny period, we have new "skills" to draw on.
Thank you for your good work, your good will and especially for your sense of humor.