OF THE UNITED STATES
1616 18th Street, N.W.
Washington, D.C. 20009
March 9, 1992
The Office of Special Services has had the good fortune to work with you. I would like
to say that all of our problems have been resolved yet even you, Mark, cannot perform
The work you did for us in team-building and conflict management was the next best thing
to a miracle. It was difficult work and the results are remarkable. We are now able to
work as a team with less discord and when we do encounter a thorny period, we have new
"skills" to draw on.
Thank you for your good work, your good will and especially for your sense of humor.
Director Office of Special Services