Practicing Safe Stress Programs:
Program Descriptions

SD-101: Managing Your Anger with Difficult People: From
Passive-Aggressive to Power-Driven. Discover the Doc's "Four Faces of Anger" Model.
Transform hostility and rage into assertive and passionate expression. Set limits on stress
carriers; defuse power struggles.
Use "I" messages and the verbal art of "tongue
fooey!
SD-102: Creatively Managing Crisis, Conflict & Change.
Practice basic supervisory, conflict resolution and team survival skills. In a
reorganizing/frights zing climate, don't become "lean-and-MEAN." Engage in group grieving
and decision-making to "Recharge the Energy, Rebuild the Synergy."
SD-103: Blending Motivation, Creativity and High Performance. Overcome blocks
to productive risk-taking and innovation. Stimulate your imagination and motivational focus while
enhancing empathy and disarming negative conflict. From paradoxical thinking and analogy to
visualization and "The 8 'P' Path of Mastery," bring the creative spirit and skill set
into your personal life and career world.
SD-104: Building and Developing Quality Teams:
Developing
Communication Skills and Resolving Conflict. By using interactive exercises, this workshop will
enable participants to understand the impact of individual and team stress on productivity and
morale. Techniques for managing anger, conflict and consensus building will be demonstrated.
SD-105: Transforming Listening, Learning, Laughing into Dynamic
Leadership. Provide e"l"ectrifying leadership using creativity and humor. The
styles and skills will blend active listening, empathy and intuition. Learn the motivational art of
leadership and morale building.
SD-106: Confronting, Downsizing and Reorganization.
In order
for organizations to thrive in downsizing, restructuring and organizational change climates,
processes and structures must be in place to allow those who stay and those who move to express
their frustration and fears. Grieving the loss and the change is essential for embracing the future
with renewed motivation.
SD-107: Practicing Organizational Safe Stress:
Combat Strategies
at the Burnout Battlefront. Identify stress smoke signals and the 4 stages of burnout. Dynamic group
exercises for laughing and distressing. Develop productivity, group morale and psychological
hardiness with higher power humor:
"May the Farce Be with You!"
"Stress Doc"
Mark Gorkin is a licensed social worker, national motivational speaker, trainer,
syndicated columnist and "Online Psychohumorist" for a variety of internet and
national publications, including America On Line's major mental health resource, On Line
Psych, along with Financial Services Journal On Line and Treatment Today.
Here's the word on the unique programs and consultations of the "Stress Doc":
'As you know, many of the membership are living with enormous stress on a day-to-day basis. You
touched our lives and our hearts in so many ways. I believe the enthusiastic reception you received
(as keynote luncheon speaker) is evidence of just how timely your presentation was to our convention
attendees ... I also want to acknowledge your work in familiarizing yourself with our
organization and personalizing your message around our issues. "
Jerry Flanders, Vice
President Conventions National Association of State Farm Agents
"You addressed the difficult areas of tapping one's creativity in an increasingly stressful
professional environment with great energy, humor and wisdom .... Your presentation and
interactive exercises provided participants with the opportunity to look inside themselves and
pinpoint in a non-threatening, supportive environment the issues they had been wrestling with. (The)
group dynamics enables participants to learn from one another as well as from your comments. The
participants left feeling better about themselves and energized to move forward on developing their
professional skills. Soraya Deifallah, Immediate Past President American Marketing Association -
DC Chapter
"I wish to commend you on your excellent communications workshop. We were especially
impressed by your organized approach, creative use of group exercises, and professional delivery..
We contacted you due to some concern about communication among and between division branches, and
from management to staff. We believe your pre-workshop meetings with each branch helped to customize
the workshop to our particular needs and contributed to its success. " Robert M. Navazio,
Director Division of Planning, of Planning,
of Planning, Analysis and Finance Food and Drug Administration