Women's Commission

The ever-popular motivational humorist and speaker Mark Gorkin will present “Managing and Mastering Workplace Stress” at the Montgomery County Commission for Women on Thursday, April 3. We hope to see you here and encourage you to register early to ensure you’ll have a seat.

Please share this information with others in your organization.

Montgomery County Commission for Women
Counseling & Career Center
401 N. Washington Street, Suite 100
Rockville, MD 20850
www.montgomerycountymd.gov/cfw

MANAGING AND MASTERING
WORKPLACE STRESS:

Using humor to manage stress and conflict
while building team cooperation

Thursday, April 3, 2008, 8:30 a.m. - 12:15 p.m.

(Workshop check-in and continental breakfast, 8:30 - 9 a.m.)

Fee: $30, payable at registration

Whether you’re grappling with new policies, programs and procedures or trying to "do more with less," this workshop will demonstrate how to channel workplace stress and frustration into cooperative, creative action and team-building. Through exercises, presentation and discussion, you’ll learn how to use humor to reduce stress and strengthen motivation, productivity and cooperation.

PRESENTER

Mark Gorkin, MSW, LICSW, a licensed clinical social worker, is an acclaimed keynote and kickoff speaker, motivational humorist, and organizational development consultant. His training sessions for government agencies, corporations and associations have received outstanding reviews and have been described by attendees as dynamic, creative, informative and upbeat. He leads programs on stress and burnout, managing anger and conflict, and team-building. He is a syndicated writer and the author of The Four Faces of Anger: Model and Method and Practice Safe Stress: Healing and Laughing in the Face of Stress, Burnout, & Depression.

Pre-registration with payment requested:

Call-in: Visa, Mastercard, Discover
(240) 777 - 8300

Mail-in: Check or money order
Click here to print out mail-in registration form

Online: currently not available due to technical difficulties

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Communicating Is Science...Connecting Is an Art

It's Only a Stage If You Don't Engage!

In an always on, multi-tasking and "lean and mean" world, genuine connection is becoming an endangered species. We can send plenty of data, but often miss out on the heart of the matter. We want to be efficient and precise and forget that communication is not just a logical process, but also a psychological and interpersonal one. And you know there are problems when the "e" in e-mail now stands for "escape." People send an electronic message rather than walk down the hall. And when a challenging issue is not addressed face-to-face or on the phone, too easily an e-mail morphs into an e-missile! And there is definitely collateral and collegial damage!

Today's pace and tension can have you, colleagues or your clients becoming impatient or abrupt. People may feel out of control, take things personally and overreact aggressively or passively to feedback. How do we break the vicious (and viral) cycles and start vital and virtuous ones that connect heads and hearts and support the bottom line? A daunting task...still have no fear, Mark Gorkin, MSW, LICSW, the "Stress Doc" is here with his high energy, and interactive, inspiring and FUN leadership. The "Doc" will help you and your team or department, agency or company defuse power struggles, learn to replace blaming "You" messages with "empathically assertive" ones. And you'll transform critical feedback and energy-draining group stress/conflict into bridge building communication and motivation as well as morale-building connection.

Objectives

1. Discover the Four Faces of Anger -- Transform Hostility and Rage Into Assertion and Passion

2. Defuse Playfully and Purposefully Power Struggles While Building Trust

3. Replace Blaming You Messages with Empathic and Assertive Communication

4. Learn How to Give Constructive Feedback and to Transform the Negative (or Viral) Variety

5. Practice Different Conflict Resolution Styles and Generate Creative Conflict

6. Discover the Stress Doc's Strategy For Vital Connection: Learn to PARSE to Bridge Head and Heart

7. Experience the Doc's Acclaimed Team Discussion-Team Drawing-Team and Organization Building Exercise

Seek the higher power of Stress Doc humor: May the Force and Farce Be with You.

Don't miss your appointment with the Stress Doc!

Mark Gorkin, MSW, LICSW, "The Stress Doc" ™, a Licensed Clinical Social Worker, is an acclaimed keynote and kickoff speaker and "Motivational Humorist" known for his interactive, inspiring and FUN speaking and workshop programs. In addition, the "Doc" is a team building and organizational development consultant, and is America Online's "Online Psychohumorist" ™. Recent speaking clients include FEW, Circuit City, Sonoma County, CA, Govt. Managers Conference, and the Montana Public Health Service. Currently he is leading "Stress, Team Building and Humor" programs for the 1st Cavalry and 4th Infantry Divisions, Ft. Hood, Texas. Mark is also the Kickoff Speaker for Estrin Legal Education national conferences. The Stress Doc is the author of Practice Safe Stress and of The Four Faces of Anger. See his award-winning, USA Today Online "HotSite" -- www.stressdoc.com -- called a "workplace resource" by National Public Radio (NPR). For more info on the Doc's "Practice Safe Stress" programs or to receive his free e-newsletter, email stressdoc@aol.com or call 301-946-0865.
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Subject: Thank you. Thank you
Date: 3/21/2008
From: tjeffersonge@nvcc.edu

Pre-Retirement Conference at Northern Virginia Community College (NVCC)

[Retirement Stress program for 60 VA State Govt. Employees]

Mark,

I truly am most appreciative of the time and effort you took in presenting at the VRS Retirement Education Seminar on March 18, 2008. Your presentation proved to be very engaging and thought provoking, with its universal themes. This sentiment was voiced by the majority of the retirees as well, as expressed by their verbal comments in addition to their written evaluations.

Thanks again.

Thelma Jefferson-George, Program Developer
Northern Virginia Community College
Pitney Bowes Bldg.
7630 Little River Turnpike, Suite 600
Annandale, VA 22003
Tel (703.323.3281); Fax (703.813.1325)tjeffersonge@nvcc.edu
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Subject: Follow up
Date: 3/21/2008 9:31:11 A.M. Eastern Daylight Time
From:nssjs@verizon.net

Hello Mark.

I caught your presentation this past Tues. at NOVA’s Annandale (Va.) campus. You set up the retirement session (wonderfully); we sure did need to keep our humor, especially with the afternoon session. You and I spoke briefly after your presentation and I shared that you blew away the presenter NOVA had used the previous Fri., at our cross-campus event.

I just had a chance to visit your website, quickly, and now look forward to revisiting it soon; it is obviously chock full of insight--I liked your answer for dealing with rudeness--and you really are very talented at presenting: funny, quick, sensitive, intelligent and uplifting!

My job does not demand that I set up entertainment but the interim Provost of our Medical Education Campus absolutely loves to show off our facilities and he knows a ton of people, in and out of the College (he is retired Military and effervescent), so if you’d like to visit us in Springfield, Va. and perhaps extend your networking circle, please just let me know.

Thank you again for the great session!

Sincerely,

Sara Stoller
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Mark

Mark Gorkin
"The Stress Doc" (TM)
www.stressdoc.com

Motivational Humorist/Psychohumorist (TM)
Acclaimed Keynotes & Kickoffs

View a web video of a Stress Doc Keynote: Click here: Media Downloads or http://www.stressdoc.com/media_downloads.htm

301-946-0865
Washington, DC