Leadership: The Art of Knowing How to Say It and Engage It


In a TNT – Time-Numbers-Technology – Driven & Distracted World, it’s not what you say but how you say it…in a manner that directs and engages, if not captivates.  And can you do this without always playing the authority trump card?  Which leads to two vital questions:  Are You Being Heard or Just Making Noise?  Do you exercise the Quadruple “A” of Personal & Organizational Responsibility:  Authority & Autonomy, Accessibility & Accountability?  As a compelling communicator and team facilitator, grab attention, listen actively-reflectively and ask “good questions,” and set vital boundaries with affirming yet trust-building tools.  And finally, discover why self-effacing, healing humor combined with shared stories is a great way to reduce status differential and create an inclusive-intimate bond.

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